Why is My Washer Stuck on Sensing: Troubleshooting Guide and Solutions

If you’re experiencing the frustrating issue of your washer getting stuck on the sensing phase of the cycle, you’re not alone. This problem can occur in various washer models and brands, and it can be caused by a range of factors. Understanding the possible causes and troubleshooting steps can help you get your washer back up and running smoothly. In this article, we’ll explore why your washer may be stuck on sensing and provide you with practical solutions to resolve the issue.

1. Sensor Malfunction

One of the most common reasons why your washer may be stuck on sensing is a malfunctioning sensor. The sensor is responsible for detecting the water level, temperature, and other conditions necessary for the washer to proceed with the selected cycle. A malfunctioning sensor may not accurately read these conditions, leading to the washer getting stuck on sensing. In such cases, you will need to either repair or replace the sensor. Here are some steps to address this issue:

  • Check if the sensor is clean and free from any dirt or debris.
  • Inspect the sensor for any signs of damage or wear. If you notice any issues, it may need to be replaced.
  • If the sensor appears to be in good condition, try resetting your washer by unplugging it from the power source for a few minutes and then plugging it back in. Sometimes, a simple reset can resolve the sensor malfunction.

If none of these steps work, it’s recommended to seek professional assistance to diagnose and fix the sensor issue.

2. Clogged Inlet Valve Filter

Another possible reason for a washer being stuck on sensing is a clogged inlet valve filter. The inlet valve allows water to flow into the washer, and if its filter becomes clogged with debris, it can hinder the water flow and prevent the washer from progressing to the next stage. To address this issue, follow these steps:

  1. Locate the inlet valve at the back of your washer.
  2. Turn off the water supply to the washer.
  3. Disconnect the hoses from the inlet valve.
  4. Check the filters inside the inlet valve for any clogs or obstructions.
  5. Clean the filters by gently rinsing them with water.
  6. Reconnect the hoses to the inlet valve and turn on the water supply.

3. Overloaded Washer

An overloaded washer can also cause it to get stuck on sensing. When the washer is overloaded with clothes, it can imbalance the machine and interfere with the proper functioning of the sensing mechanism. To avoid this issue, follow these guidelines:

  • Refer to the washer’s user manual for the recommended load capacity.
  • Ensure that you’re not overloading the washer with clothes.
  • If necessary, remove some clothes to reduce the load.
  • Restart the cycle and see if the issue persists.

4. Door/Lid Issues

In some cases, a faulty door or lid switch can cause the washer to get stuck on sensing. The washer’s sensing function may not detect the door or lid properly, preventing the cycle from advancing. Here’s what you can do to address this issue:

  1. Inspect the door or lid for any signs of damage or misalignment.
  2. Ensure that the door or lid is properly closed and latched.
  3. Check the door or lid switch for any faults. If necessary, replace the switch.

5. Control Board Malfunction

If all else fails, a malfunction in the washer’s control board could be the culprit behind the sensing issue. The control board regulates the washer’s various functions and can experience malfunctions over time. Unfortunately, this is a complex issue that often requires professional attention to diagnose and repair. It’s recommended to contact a qualified technician to inspect and fix any control board problems.

Dealing with a washer stuck on sensing can be frustrating, but with some troubleshooting steps and solutions, you can get your washer running smoothly again. By addressing potential causes such as sensor malfunction, clogged inlet valve filter, overloading, door/lid issues, and control board malfunction, you increase your chances of resolving the issue and getting your washer back to its efficient self.