Why is my Skybell blinking red and green?

If you have noticed that your Skybell video doorbell is blinking red and green, it is usually an indication of a specific issue that needs to be addressed. This blinking pattern can be confusing, but understanding the reasons behind it can help troubleshoot and resolve the problem.

Internet Connectivity Issue

One of the common reasons for your Skybell blinking red and green is an unstable or lost internet connection. The doorbell needs a stable connection to function properly. Here are a few possible causes:

  • Check if your Wi-Fi network is working correctly and if you have internet access on other devices.
  • Ensure that your Skybell is within a reasonable distance from the Wi-Fi router to ensure a strong signal.
  • Verify that you have entered the correct Wi-Fi password during the setup process.
  • Consider rebooting your router and the Skybell device to refresh the connection.

Power Supply Problems

Another reason for the blinking red and green lights is related to power issues. Your Skybell requires a stable power source to operate effectively. Here are a few things to check:

  1. Verify that the doorbell is securely connected to the power source. Check for any loose wires or connections.
  2. Ensure that the transformer supplying power to the doorbell is functioning correctly. Test it with a voltage meter if possible.
  3. If you have a battery-powered Skybell, check if the battery needs replacement or charging.
  4. Consider resetting the device by disconnecting and reconnecting the power source.

Device Firmware Update

In some cases, the blinking red and green lights can be a result of a firmware update. Your Skybell might be in the process of updating its software. To confirm if this is the case, you can check for the following:

  • Refer to the manufacturer’s website or user manual to see if there are any ongoing firmware updates.
  • Wait for some time to see if the blinking lights stop. The update process might take a few minutes.
  • Make sure the device remains connected to a stable power source and has a reliable internet connection during the update.

Hardware Faults

If the above steps don’t resolve the issue, there might be a hardware fault with your Skybell. Here are a few possibilities:

  • Inspect the doorbell for any visible physical damage or signs of corrosion.
  • Contact the manufacturer’s customer support for further assistance and potential warranty coverage.

Interference from Other Devices

Interference from other devices could also cause your Skybell to blink red and green. Consider the following:

  1. Check if there are any electronic devices placed near your Skybell that could be interfering with its signal.
  2. If possible, move any devices that emit wireless signals, such as cordless phones or baby monitors, away from the doorbell.
  3. Change the Wi-Fi channel on your router to minimize interference from nearby networks.

In conclusion, a Skybell blinking red and green can indicate a range of issues from internet connectivity and power supply problems to firmware updates or hardware faults. By systematically addressing these potential causes, you can troubleshoot and resolve the problem, ensuring your Skybell functions as intended.