Why Does My eero Have a Red Light?

If you’ve noticed that your eero device has a red light, it can be frustrating and concerning. However, there can be various reasons why this happens. Understanding the possible causes can help you troubleshoot the issue and get your eero network back up and running smoothly.

1. Internet Connectivity Issue

A red light on your eero can indicate a problem with your internet connection. The eero system uses different colors to represent different states, and a solid red light may signify an issue in establishing or maintaining a reliable internet connection. Here are a few possible reasons:

  • Check if there is an outage with your internet service provider (ISP).
  • Make sure the modem connected to your eero is functioning correctly.
  • Ensure that the Ethernet cable connecting your modem to the eero is securely plugged in.

By addressing these potential causes, you can resolve any internet connectivity issues that may be causing the red light on your eero.

2. eero Device Placement

Another reason why your eero might have a red light is due to its physical placement. The eero system relies on multiple devices for seamless coverage throughout your home. Here are a few factors to consider:

  • Ensure that your eero devices are placed in central locations to provide optimal coverage.
  • Avoid placing eero devices near large objects or dense walls that can obstruct the Wi-Fi signal.
  • Keep your eero devices at a reasonable distance from other electronic devices that might interfere with the Wi-Fi signal.

Proper placement of your eero devices can help minimize signal interference and improve your network’s performance, reducing the chances of encountering a red light issue.

3. Firmware Update

Red light on eero can sometimes indicate that a firmware update is in progress. The eero system regularly releases firmware updates to enhance security, add new features, and improve performance. During the update process, the light on your eero may turn red momentarily. Allow some time for the update to complete, and the red light should automatically change to its normal color once the update is finished.

4. Network Configuration Issue

A red light on your eero can also indicate a problem with your network configuration. Here are a few steps you can take to troubleshoot:

  1. Restart your eero network by unplugging the power source from the main eero device, waiting for a minute, and then plugging it back in.
  2. Perform a factory reset on your eero devices by pressing and holding the reset button for about 10 seconds until the LED light starts flashing yellow. This will reset all settings to default, and you’ll need to set up your network again.
  3. Ensure that you have properly configured your eero network settings, including Wi-Fi network name (SSID), password, and any other custom settings.

By going through these network configuration steps, you can resolve any issues that may be causing the red light on your eero.

5. Hardware Issue

In rare cases, a red light on your eero could indicate a hardware issue with the device itself. If you’ve exhausted all troubleshooting steps and the red light persists, you may need to reach out to eero support or consider replacing the faulty device.

In conclusion, a red light on your eero can indicate various issues ranging from internet connectivity problems to firmware updates or hardware malfunctions. By identifying the underlying cause and following the appropriate troubleshooting steps, you can resolve the issue and ensure a reliable and seamless eero network.