Why Can’t I Get Discovery Plus on My LG TV?

Many LG TV users may encounter difficulties when trying to access Discovery Plus on their devices. This article aims to explore the possible reasons behind this issue and provide you with potential solutions.

1. Compatibility

One possibility for not being able to get Discovery Plus on your LG TV is compatibility. Ensure that your LG TV model is compatible with the Discovery Plus app. Some older LG TV models may not be supported, as the app may require newer software or hardware specifications. Check the official Discovery Plus website or contact LG support to confirm if your specific TV model is supported.

2. Operating System Version

Another reason for the inability to access Discovery Plus on your LG TV could be an outdated operating system version. Discovery Plus may require a specific version of the operating system to function correctly. Go to your TV’s settings menu and check for any available system updates. If an update is available, install it and try accessing Discovery Plus again.

3. App Availability

It is essential to ensure that the Discovery Plus app is available in the LG Content Store for your specific region. The app’s availability may vary depending on your location. To check if the app is available, access the LG Content Store from your TV’s home screen. Search for Discovery Plus in the store’s search feature. If the app is not listed, it implies that it is unavailable for your region.

4. App Installation

If you have confirmed that your LG TV is compatible and the app is available for your region, but you still cannot get Discovery Plus, it might be an installation issue. Try uninstalling and reinstalling the app. Follow these steps to reinstall the app on your LG TV:

  1. Navigate to the LG Content Store from your TV’s home screen.
  2. Go to the “My Apps” section.
  3. Locate Discovery Plus and select it.
  4. Choose the option to uninstall the app.
  5. After uninstallation, go back to the LG Content Store and search for Discovery Plus again.
  6. Select the app and choose the option to install it.

5. Network Issues

Your network connection may also impact your ability to access Discovery Plus on your LG TV. Here are a few troubleshooting steps you can try:

  • Ensure that your LG TV is connected to the internet and has a stable network connection.
  • Restart your router or modem to refresh your network connection.
  • Try connecting your LG TV to a wired Ethernet connection instead of Wi-Fi, if possible.
  • Check if other devices on your network can access the internet without any issues.
  • If possible, test your LG TV on a different network to determine if the issue is network-related.

By following these steps, you should be able to troubleshoot and resolve any issues preventing you from accessing Discovery Plus on your LG TV. If the problem persists, reaching out to LG customer support or the Discovery Plus support team may provide further assistance specific to your situation.

Remember to always double-check your TV’s compatibility, update its operating system, ensure the availability of the app in your region, reinstall the app if necessary, and troubleshoot any network-related issues. With these efforts, you can increase your chances of successfully accessing Discovery Plus on your LG TV and enjoy your favorite content hassle-free.